Dallas Courier Service Blog

Here’s What to Look for in a Medical Courier in DFW

Posted by Kayla Palesky on Wed, May 8, 2019 @ 14:05 PM

Dallas Courier, Medical Courier in DFW

If you’re reading this, it might be because the time has finally come for your organization. It’s time to find a new medical courier in DFW. Whether you already have one, and they’re just not meeting your standards, or you are still carrying out your own medical transportation, you need a medical courier in DFW.


Where do you start? With deliveries as sensitive as organs or lab specimens, you can’t trust just anyone to complete your medical deliveries. You need a courier that has the right equipment, the policies that match your own, and the proper training to execute such sensitive tasks.


Medical Couriers Need Specific Equipment

The difference between any independent driver and a professional courier is the equipment they carry. Medical transportation requires specific equipment to transport healthcare items safely. These include, but aren’t limited to:



Refrigeration might be the most important tool for a medical delivery. Many specimens must maintain a specific temperature in order to be properly tested. Items that are allowed to become too warm or too cold could become damaged, and cause false results or even unusable products and specimens.


A courier with the right equipment is able to keep blood, organs, medications, and lab specimens at the right temperature or range of temperatures from pick up to delivery. This maintains the integrity of the shipment, which is especially important when it comes to medical deliveries in DFW.


Special Training is Required for Medical Transportation

Just as proper equipment is needed, so is proper training to operate the equipment and handle the specimens for transport. Medical couriers must be trained in areas of federally mandated regulations such as OSHA, HIPAA, and HazMat transportation. This isn’t a bonus perk of a great courier…it’s the law.


Couriers who fail to adhere to federally mandated sanctions regarding medical deliveries, including privacy of patient records and drivers with proper training, can face stiff fines and even imprisonment. Before you make a choice regarding a new medical courier in DFW, be sure that your courier is properly trained in these areas.


Your Chosen Courier Should Have Similar Policies As Your Organization

When selecting your team for transportation, wouldn’t you like members who think like the team you already have in place at your organization? Your new medical courier in DFW should have many of the same characteristics of your own organization.


Professionalism is a priority. Dallas Courier team members are uniformed and clean cut. Our drivers are friendly and approachable, and they should be! They’re your first line of customer service. Here at Dallas Courier, we also have an underlying goal to keep honesty and integrity at the forefront of all of our operations. It guides our interactions with our clients and our clients’ customers.


Promptness and efficiency are also necessary policies for your new courier. Your customers should trust that their items are coming on time, every time, whether it’s a one time, urgent delivery or a weekly route with multiple stops. This is especially important with medical specimens, as time is of the essence for lab results, testing, and organ transportation. It could mean the difference between life and death. 


Choosing a medical courier in DFW can be a tough task, but Dallas Courier will make it easy for you. We have over 35 years of delivery experience in the areas of healthcare, food, manufacturing, and many other industries. We take the time to hire the best team members and serve our customers well with every delivery.


Want to learn more about how our Dallas Courier team can assist with your healthcare deliveries in DFW? Contact us today on web chat, or fill out our online request form.