Dallas Courier Service Blog

In the Event of a Delivery Emergency, Do THIS

Posted by Kayla Palesky on Wed, Feb 27, 2019 @ 21:02 PM

Dallas Courier, Delivery EmergencyMost emergencies are best handled by medical and law enforcement professionals. But what about when you have a delivery emergency? Before you scoff, the term "emergency" as applied to a transportation issue, consider that some deliveries could mean the difference between life and death! So, yeah, your delivery emergency is important. And here's how to handle it:




Time emergency

The most common delivery emergency has to do with time. For example, when you have an important item that needs to be moved across town in 45 minutes or less, this super rush delivery is considered an on demand, urgent issue.


While scheduled deliveries are obviously the more manageable, economical solution to move of your DFW deliveries, a preplanned delivery is not always an option. Delivery emergencies do arise. At that point, clients must ask themselves exactly how urgent is their emergent delivery? On demand deliveries range from same day, meaning your item will arrive at or before a delivery window provided by our team, to super urgent, sub hour deliveries. Of course, there are 1 hour, 2 hour, 3 hour, and 4 hour options available, as well.


When you have a delivery emergency that centers around time, you’re in good hands with a courier that offers honest, reasonable delivery windows and on time deliveries.


Temperature emergency

Delivery emergencies aren’t always about time, though. Sometimes, especially with food and pharmaceuticals, emergencies can occur as a result of a temperature control issue. Here in North Texas, even ambient items require temperature control thanks to our crazy, unpredictable weather patterns.


If a delivery team has an emergency with one of their temperature controlled vehicles, a replacement vehicle must move quickly to transport the sensitive items before they can be damaged by the temperature fluctuations. That’s why it’s best to always hire a courier that commits to expert operations and maintenance of their vehicles.


Here at Dallas Courier, we often are called to fix delivery emergencies caused by other couriers. While we are more than willing and able to step in an solve these types of delivery emergencies we like it better when customers come to us first. It saves you stress and ensures your temperature controlled items arrive on time, the first time.


Distance emergency

Believe it or not, there are also emergencies that involve long distance deliveries. These types of delivery emergencies can’t be solved in a matter of an hour or two, but might take days to end up at their final destination. However, these custom critical deliveries are still considered emergencies for two reasons:


First of all, they need to move quickly, without waiting for a full truckload. Couriers will often try to consolidate deliveries, as to make the most of delivery vehicles, saving money for both customer and delivery team. However, when distance emergencies arise, you don’t have time to wait for a full truckload. You also don’t have time to move your items to another location, only to stop and wait to be filled with another order.


Distance emergencies require a dedicated vehicle that won’t wait to move and won’t stop once it’s on the way.


Secondly, custom crucial deliveries are considered with such urgency that we can’t afford to put them into the hands of a third party. At Dallas Courier, we know and trust our drivers. When you have a distance emergency, we never hand off your items to subcontractor. We see them through every step of the way, from pick up to drop off, no matter how far the distance.


It’s true. Not all emergencies are created equal. But when it comes to your delivery emergencies, we know they’re important to you. That’s why we’re committed to providing top notch service at competitive prices, with professionalism and friendliness standard in every delivery.


Whether you have a time, temperature, or distance emergency, Dallas Courier has a solution and decades of experience to guide us along the way.


All you have to remember is that in event of a delivery emergency, contact Dallas Courier.