Dallas Courier Service Blog

3 Secrets of a Great T&L Provider in DFW

Posted by Kayla Palesky on Thu, Aug 1, 2019 @ 21:08 PM

Dallas Courier, T&L Provider in DFW

Here at Dallas Courier, we prefer not to keep secrets. As your top T&L provider in DFW, we believe that honesty is the most important policy in business. Unfortunately, that’s an often forgotten principle in this day and age, when anyone with a vehicle can call themselves a courier. As a customer with options, you have the right to be choosy. You don’t have time for a courier that isn’t 100% straightforward.


There are a few exceptions, of course, to the no-secrets policy. One of those being patient privacy in accordance to HIPAA regulations. Our team members are trained and certified in safeguarding your medical information as we transport patient records, lab specimens, and prescriptions. We also maintain your privacy with your cargo. If you have items that are valuable, prototypes, or just plain sensitive enough that you’d prefer to keep them private, you can count on us to transport them with security.


Other than that, we don’t keep secrets here. Dallas Courier has been operating in the DFW Metroplex for over 37 years with the foundational principles of honesty and integrity. We pride ourselves in offering accurate and fair quotes on both time and prices. We maintain transparency with our operations, keeping customers in the loop every step of the way. We also aren’t afraid to admit fault, on the rare occasion that the unexpected occurs, resulting in loss or damage to your products. On the incredibly rare chance that such an instance occurs, our couriers are backed by A rated providers, fully covering your cargo, our drivers, your property, and our vehicles. We even have the paperwork to prove it.


Yes, honesty is an essential part of our policy as your number one DFW T&L provider. So when asked to provide three secrets to our success as a T&L provider in DFW, we’re ready to spill the beans. Here’s what you should look for in a delivery team:


Commitment to Using State of the Art Technology


It might seem odd, but technology is a vital tool to the transportation industry. As you seek out the right delivery service to meet your needs, find a courier who is committed to incorporating state of the art technology into their services.


For example, inventory management software helps your courier manage multiple different customers, while expertly ensuring products get to their desired locations accurately. These systems track inventory levels, provide electronic records of sales and deliveries, and let you track your items from start to finish.


Other important technology tools to consider include GPS, dispatching systems, temperature control, and electronic invoicing. Thankfully, all of this is included when you request a delivery through Dallas Courier.


Multiple Services Offered

Don’t waste your time scheduling multiple deliveries through multiple providers in order to meet all your T&L needs. A full service logistics provider should be able to handle it all. Oversized items, refrigerated items, picking, packing, and shipping…the list goes on.


Your T&L provider in DFW needs to meet all of your business’s needs. This streamlines your logistics processes and ensures a smoother delivery process for all of your cargo.


Customer Oriented Business Practices


Pretty much anyone can make a delivery, but finding the right team that makes your deliveries easy and enjoyable is a treasure. Is your courier available 24/7? Do they make it easy to make changes on the fly, or do they make it difficult for you? Does your delivery driver remember your customers’ names, come dressed for success, and arrive on time with a smile?


Your courier is your company’s first line of customer service. If they aren’t making your customers their top priority, your business suffers the consequences. A great T&L provider in DFW keeps customers at the forefront. Fast, friendly service is what we offer standard here at Dallas Courier. Can you say the same for your provider?


It’s really no secret how a team like Dallas Courier becomes one of the most trusted delivery providers in the Metroplex. We’re committed to our craft. Contact us today to find out all the details about the services we offer. We can’t wait to start serving you!