Dallas Courier Service Blog

Build a Better Reputation with a Great T&L Provider

Posted by Kayla Palesky on Thu, May 30, 2019 @ 18:05 PM

Dallas Courier, Transportation and Logistics Provider

What’s your reputation worth to you? As a business operating in the cutthroat culture of North Texas, your reputation can make or break your business. Whether you’re one of the hundreds of healthcare providers, working for a Fortune 500 manufacturing firm, or you run a Mom and Pop shop in the ‘burbs, your reputation can make or break you.


Thankfully, Dallas Courier understands. For over 37 years, we’ve been building our own relationship as your number one transportation and logistics provider. With a strong focus on core values such as honesty and integrity, we serve our customers in a way that makes them want to keep coming back with their business. Our reputation proceeds us, and we’re pretty stoked about that. In fact, we’d like to help you experience the same feeling.


Dallas Courier wants to help you build the reputation that you’ve always dreamed of as a North Texas business. How? Check out the following ways a great courier builds your reputation:


On Time Deliveries

Build trust with your customers by delivering their items on time, every time. That’s a tough task, unless you’re partnering with a professional delivery service like Dallas Courier. In our convenience culture, customers don’t like waiting for their products. A courier that offers 45 minute super rush deliveries, 1 hour, 2 hour, and 4 hour deliveries can move items to your customer quickly and accurately, in their own time.


White Glove Services

Your customers also like to be treated to some extras every once in a while. White glove services are those that make the delivery process just a little more enjoyable for your customers. They include hand delivery, set up, packaging disposal, and moving products to specified locations, as directed by the customer.


Professional Representation

Your courier is an extension of your company’s customer service. Even though your courier isn’t an employee of your company, they’re the face your customers see as your products are turned over. You want a courier who can provide professional representation of your company and positive first-line customer service.


Dallas Courier’s drivers are all trained and licensed, have proper identification, and come dressed sharply in khakis and a logo-clad polo shirt. They’re friendly, knowledgeable, and professional. Exactly how you want your company to be portrayed to your customers as they receive their products.


Responsible in Every Situation

Your reputation isn’t just built on sunshine and rainbows. Sometimes the unexpected occurs, and the way you handle yourself at that time says a lot about your business. If your cargo is lost or damaged in process, or an accident occurs at your customer's location upon delivery, how will your courier make reparations? Will you be stuck footing the responsibility?


Dallas Courier is properly insured with A rated providers. If an unexpected event occurs and impacts your items, reparations are made quickly and fairly. You and your customers gain peace of mind knowing the delivery process and your cargo are bonded and insured. A responsible and prepared courier further bolsters your positive reputation with your customers.


Who do you want representing your business? Does your current courier uphold the same values that your company promotes? Unfortunately, partnering with the wrong T&L team can do more harm than good. That’s why it pays to do your research. Your courier of choice needs to have extensive services, 24/7 customer communication, and customers who have provided glowing testimonials.


Don’t settle for anything less than the best. If you want to improve your reputation in North Texas, Dallas Courier is T&L team for you. Contact us today to find out more about how our team of experts can serve you and serve your customers.